How To Get Help With ClientLook
ClientLook is designed to be simple to use, but should you ever need support we are only a click, call or email away. Here’s a quick rundown of the various ways you can find answers to your questions about our commercial real estate software.
We have over 50 videos in our online library, including everything from full length training sessions and webinars to quick one minute feature summaries. The video library is the first place to start and you’ll probably find it will answer the vast majority of your questions. Best of all, it’s available any time and at your pace.
Live Training Webinars
We offer frequent live webinars covering a multitude of topics, from complete product introductory training to specialized topics that change frequently. See our list of upcoming webinars and come join us for the next session!
Phone and Email Support
Whether you just want to ask a quick question by phone or find it easiest to fire off a quick email, we’ve got you covered. You can reach us by phone from 6:00 a.m. to 6:00 p.m. US Eastern time at 888-552-5665 (technical support is option 2) and by email at firstname.lastname@example.org. If you call and all our agents are on calls with your fellow commercial real estate practitioners, be sure to leave a message so we can get back to you quickly.
Online Help Center
Simply click the “big blue button” located at the bottom right corner of any ClientLook page on the web or in our mobile app to get connected to the help center. Here you’ll find a knowledge base you can search for quick answers to common questions, the ability to connect to a support team member online, and an archive of all your previous questions and their answers so that you can always refer back to them in the future.