About Us

Technology innovation – not emulation.

We understand your commercial real estate technology needs better than anyone else. Why? Because we’re a lot like you. We’ve worked in the trenches as brokers. We’ve run national sales organizations. We’ve founded technology startups and blazed new trails. Decades of experience led us to creating ClientLook – commercial real estate’s leading CRM solution. Built from the ground-up for people like us.

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Meet Our Team

Michael Griffin

Michael Griffin President & CEO I am an inventor at heart. My greatest satisfaction comes from finding ways to instill automation and efficiency into legacy business processes. Commercial real estate is the perfect marketplace for me because of the technology challenges that still persist. I chose the CRM (customer relationship management) segment because I didn’t think there were any viable products doing a good job.

I created ClientLook to help commercial real estate companies large and small work better. My goal was to create a CRM solution that was intuitive, smart and adaptable to any specialty. As I’ve always known, making things easy is really hard. I spend my time searching for ways to make the ClientLook experience better by developing innovative approaches to design, pricing and even customer support. We lead across the board.

I began my career as a commercial real estate broker and quickly moved into technology. I sold my first CRM startup (ARES for ACT!) to CoStar Group and subsequently spent almost nine years there. Since founding ClientLook I’ve also become involved with Xceligent, the fastest growing provider of commercial real estate information, through an exclusive licensing agreement with them. I’m lucky to have the opportunity to lead the next generation of technology solutions for our industry. Stay tuned!

John Dawson

John Dawson Vice President of Sales I enjoy helping commercial real estate professionals achieve their business objectives. Over the last twenty years I’ve gotten really good at being able to prescribe just the right amount of technology, culture and workflow changes to create success.

In my sales career I have always gravitated to fast growing, innovative companies that are pioneering new services and technologies. Four of the five brokerage and technology companies that I’ve worked for have gone public. I like to run with the best and I’m fortunate to be able to continue this trend at ClientLook.

I worked as a commercial real estate broker for nine years in New York City for both U.S. and Japanese based firms. After discovering my passion for technology I moved to CoStar Group and then REIS where I collectively spent more than a decade as Vice President of Sales leading both the Western and Central regions of the country.

It’s thrilling to have been with ClientLook since it’s inception. I appreciate the enthusiasm with which the commercial real estate industry has embraced our CRM, and I look forward to being a part of the next generation of technology solutions in our industry.

Chuck Cutler

Chuck Cutler Vice President of Support I was passionate about technology long before it was cool. Starting as a self-taught hobbyist in the early days of PCs, I ended up running the USAF Small Computer Tech Team at Keesler Air Force Base. I started my first computer company in the late 1980s, designing systems and developing software to help businesses automate. I quickly discovered the importance of CRM in my own sales efforts and started specializing in training sales people to use ACT!

I got involved in commercial real estate through The Lipsey Company, running Mike’s technology consulting group for 15 years. I learned the ins and outs of the CRE world from one of the industry’s finest trainers, while simultaneously heading my own firm providing CRM solutions for commercial brokers. I met Michael Griffin along the way and served as the national training director for ARES for ACT for many years.

I was excited to team up with Michael again during the early days of ClientLook’s development. I’m fanatical about customer service, and spend my days helping our customers get the most from ClientLook and interfacing with our programming team to implement customer suggestions.

Learn Our Story

ClientLook is the most actively used commercial real estate CRM software. The company was founded in 2008 by Michael Griffin (view profile) who has been pioneering industry-specific software initiatives since 1995.

ClientLook’s mission is to create the industry’s most intuitive, effective and connected CRM solution through bold innovation and the highest level of customer care. ClientLook integrates with other leading industry solutions and delivers the most complete all-in-one technology platform.

Every feature of ClientLook was painstakingly built from the ground-up to satisfy the unique needs of commercial real estate professionals. By combining contact management, deal tracking and client collaboration with a property module and Virtual Assistant service, ClientLook helps companies get organized like nothing else.

Through proprietary software architecture ClientLook offers a customizable, low risk CRM solution with an amazing ROI. Sign up for a free trial or schedule a demo (888-552-5665) today.

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